Terms of use

Last updated 28 October 2026.

forelo is run by [Business name] (ABN [ABN]), “we” below. By creating an account you agree to these terms, for yourself and for the venue you set up or join.

What it does

forelo helps a restaurant or café work out what to order from its suppliers, from its sales, recipes, stock counts and the suppliers’ products, and sends each supplier its order. Suggested orders and forecasts are estimates: check them before you approve an order. You decide what is ordered, and you are responsible for the orders you send and for paying your suppliers.

Your account and venue

• Keep your login to yourself, and give your staff their own accounts.
• The owner of a venue decides who can use it and with which role, and is responsible for what they do in it.
• We never ask for or store your suppliers’ passwords. The browser extension uses your own signed-in supplier website and stops before the order is placed.
• Don’t use the service to break the law, to send anyone messages they didn’t ask for, or to try to reach other venues’ data.

Your data

What you put in (sales, recipes, counts, orders, suppliers) stays yours. We use it to run the service for you, as the privacy policy explains. You can ask us for a copy, or to delete your venue and account, at hello@forelo.app.

Plans and payment

During the pilot the service is free. Before we charge, we’ll tell you the price and what each plan includes, and you choose whether to continue. No GST is charged: we aren't registered for GST, so our prices don't include it.

The pilot

This is an early version. We fix problems as quickly as we can, but it may sometimes be unavailable, slow or wrong, and features may change. Keep your own way of ordering until you’re confident in it.

Liability

Nothing in these terms excludes your rights under the Australian Consumer Law. As far as the law allows, we aren’t liable for indirect loss, such as lost profit or stock ordered or not ordered on the service’s suggestion, and our total liability is limited to supplying the service again or the fees you paid in the last three months.

Ending

You can stop using the service at any time. We may suspend an account that breaks these terms, or end the pilot with 14 days’ notice by email, and will give you a copy of your data on request.

Changes and contact

We’ll email you before a change to these terms that affects you. They’re governed by the law of Queensland. Questions: hello@forelo.app.